185 NE 10th St.

Prineville, OR 97754

541.447.6304

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Rewarding Superior Customer Service

Good customer service is crucial to an organization’s success, and each year the Prineville Crook County Chamber of Commerce members nominate and vote for the local business they feel gives the best customer experience in town. We chose to expand on that, and let the public tell us their personal stories about the individuals that are going above and beyond. Who made your day better? Who took initiative above and beyond their normal duties? Was there someone that put a smile on your face and a skip in your step? We want to know!

When employees perform tasks far beyond their job descriptions, special recognition is deserved. Employers should remind their employees that they’ve noticed hard work and the effort made to keep customer relations smooth, but we’d like to take it a step further and recognize those individuals publicly. Maybe we will even put a little peer pressure into our business community and entice all employers to encourage their staff to go the extra mile. We hope to recognize the our stars locally and help them feel proud of the efforts they have made not only for their employer, but for the Prineville’s patrons as well.

Over the next several weeks, the Chamber will be getting materials out to our local businesses advertising the opportunity to nominate a local employee for superior customer service.

Eligible nominees should work for a company that has been serving the Prineville community for at least 12 months, maintain an acceptable level of performance in all functions of their positions and consistently exhibit excellent customer service. They should seek to improve service in creative and highly responsive ways or take initiative beyond the normal scope of service. We are also looking for those individuals who proactively resolve or contribute to the resolution of long-standing problems that directly benefit customers.

When nominating, we want to know, why is this employee a role model for their business? What are the specific attributes exhibited of excellent customer service? Don’t just tell us who’s great, but explain to us what they did to receive your nomination. Along with the message of “thanks for all you do,” we would love to know the situation that earned the nomination so that we can reinforce examples of excellent service to our entire community.

Nomination forms will be available at local businesses, and we will plan to update our social media with links to an online form. The Chamber will award an individual quarterly with a prize valued at up to $500 while also recognizing the employers of our award winners for their efforts in raising up great employees.

The Chamber sees this program as a valuable and valued component of local recognition efforts and wants to send the message to our business community that we notice and appreciate the hard work being done in Crook County. We look forward to hearing your stories and recognizing the amazing members of our local business.

NANCY
NENNIG

Board Member

Meet NANCY.

Prineville Lions Club

My husband and I have lived in Prineville for 17 years. I retired from the Banking Industry after 18 years, most recently working for Oregonians Credit Union. I enjoy the trails and camping in the Crook County
area.

In addition to that, I have volunteered for the Crooked River roundup for 15 years, am the current President of the Prineville Lions, a member of the Prineville Elks and a Member of the American Legion Auxiliary.

I was an active member of the Chamber Ambassador Committee for 15 years and supported all the Prineville-Crook County Chamber events and projects.

The Prineville Chamber represents all of Crook County and its individuals, organizations and business and I feel with my volunteering and networking I am able to support the Vision and Mission of the
organization.

Duane Porter

President

Meet Duane.

Financial Advisor, DFP Financial and Consulting

I grew up on a small cattle ranch in rural Southern Oregon which taught me the values of hard work, family, and a rural way of life.  I made the move to Central Oregon in 1993 for all of its beauty and activities.  Over the last 3 decades in Central Oregon, I have seen and experienced the incredible growth and expansion of this wonderful area.  In 2018 my wife and I decided to return to a rural lifestyle in Crook County.  With its diverse community, wide variety, and ever-expanding industry, the area has maintained a small-town rural feel and culture.


In 2019 after 25 years in Insurance and Investments, my wife and I decided to open DFP Financial & Consulting, a Private Wealth Management, Planning, and Consulting Firm.   We completely enjoy the people, community and all Crook County has to offer.  Being part of the Prineville Chamber is an important focus for us to give back to and help the business of the community.


In our spare time we enjoy our family and grandchildren; camping, riding horses and doing all that Central Oregon and Crook County offers, and fly fishing the Crooked River as often as possible.

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Andrea weaver

Secretary

Meet Andrea.

Recreation Coordinator, Crook County Parks & Recreation

I grew up on the North Oregon Coast in a small tight knit community. About 18 years ago my husband and I started traveling to Central Oregon a few times a year to escape the rain. We always talked about wanting to move to the Prineville area. We enjoyed the small town feel as well as the ranching lifestyle the area offers. In the fall of 2020 we made the move with our  three teenage daughters and we are so glad we did!

In the spring of 2021 I started with Crook County Parks & Recreation. A few months after that I took the Recreation Coordinator position. I love  working with Parks & Rec. I have met so many wonderful people in Prineville which has helped with adjusting to a new environment.

I got involved with the Chamber to learn more about the community and to grow relationships.

In my spare time I love working with my family on our ranch as well as watching my girls play sports and show livestock.

Casie Allen

board member

Meet Casie.

Owner - Bayberry Lane

My family has called Prineville home for several generations. Being born and raised in this amazing community, I have always felt so incredibly blessed. I strive to be an active part of the community and volunteer regularly. I am deeply involved in 4H, several youth sports programs, and have served on many other local boards and committees. 

My mom and I own a small downtown boutique called Bayberry Lane. Our motto is local people supporting local people. We enjoy being able to give back and strive to love the people of Prineville well. 

Being on the Chamber Board has allowed me to not only serve and express my opinions as a business owner, but also as a local who wants to foster a community that is able to adapt to change while holding on to their core values.

SHEENA
YORK

Treasurer

Meet SHEENA.

Signet Realty

I am the Owner & Lead Coordinator at Firefly Events and I have been planning and coordinating events for over a decade.   I also recently took on a role as a local real estate broker here in Crook County. 

I grew up around southern Oregon. I made a road trip to Prineville with a cousin, on that trip I was introduced to a handsome young Prineville man that later became my husband. I love Prineville and although I wasn’t raised here over the last 16 years it truly has come to feel like my hometown.

I was working for a business that was a Chamber member and I was looking for opportunities to get involved in the community. After several years of attending Chamber functions I was encouraged to join the Ambassador team and then the Board. It has been a great learning experience and a lot of fun to be part of the Chamber both as a member and on the Board.

I love the weather in Prineville. After growing up in the valley with so many days of rain, I truly appreciated having (mostly) defined seasons. Summertime in Prineville is definitely my all-time favorite! We enjoy paddle boarding at Ochoco reservoir, swimming at the Prineville reservoir, floating the refreshing Crooked River, hiking the Barnes Butte or Chimney Rock trails and riding our ATV’s on the many OHV trails.

Alexandra Greenberg

Vice President

Meet Alexandra

Chiropractor, Slater Chiropractic

I was born and raised in Prineville where I graduated from Crook County High School in 2009.  After that, I moved to Portland where I attended both Pacific University and the University of Western States for Chiropractic School. 

After ten years, I returned to Prineville and am now an Associate Chiropractor at Slater Chiropractic.

Since moving back, I have enjoyed how close this community is and realized how much I missed all that Crook County has to offer compared to the big city.  I started attending Chamber events to become more involved in our community and am excited to continue working with the Chamber as Vice President of the board.

I love spending my free time with friends and family, and enjoy getting out to explore all of Central Oregon.  I enjoy hiking, rock climbing, camping, kayaking and many other outdoor activities available in this beautiful area I get to call home.